Act as the first point of contact for all our clients providing excellent service and follow-up until resolution.

Ability to coordinate between all departments internally

Meeting daily, weekly and monthly goals regarding volume and quality.

Reconciles daily batch posting to ensure payment posting function is accurate and performed on a timely basis

Payments and adjustments are accurately recorded in the Practice management system

• A school leaver, graduate or an undergraduate with pending results from any discipline.
• Excellent command of English in written and spoken forms.
• Excellent knowledge in MS Excel and MS Word.
• High energy, self-driven, problem solving, and positive attitude with a strong desire to improve processes by continued research / education.
• Ability to work according to the US times and calendar. Day Shift Working Hours 8.30 AM to 5.30 PM.