The Job

• Should have good understanding of the approved, current policy, procedures & SLAs relating to branch transactions
• To understand client needs and make suggestions as per policy
• To check accuracy & completeness of all client requests relating to cash, cheques and other over-the-counter services
• To ensure effecting transactions pertaining to all customer requests into the system timely and accurately as per policy
• Should ensure cash balances are reconciled based on deposits & everyday as per policy
• Job holder has to be responsible to safe-keep of all data & documents of the branch as per policy
• To ensure completion of account opening mandates/customer requests/security documents (as applicable) accurately and forwarded for respective units for processing and safe keeping in a timely manner
• Should be able to proactively generate leads for products & services
• To acquire new customers with a clean profile
• Active participation in business promotions
• Maintain zero-tolerance with respect to adherence to all internal audit, external audit & regulatory compliance, as applicable
• Provide a quality service to the customers
• Preparation of reconciliation reports and other related reports on a timely basis and/or as requested by BM/AM

The Person

• Possess minimum 02-04 years of banking experience
• Thorough understanding of MS office package
• Should be working under pressure with minimum supervision
• Excellent in Communication & Co-ordination Skills, analytical skills and multi-tasking
• Should possess a minimum rating of “Meets Expectation” for the last performance year
• Applicants who have been subjected to formal disciplinary action within last 12 months from the date of advertisement and/or currently under investigation will not be considered