Back to all jobs
Career Portal Details
Manager Operations
Location
Colombo
Closing Date
07/31/2025
Description
- Responsible to ensure clients accounts are worked efficiently, goals and targets are met, vendors and client are managed appropriately and issues and results are communicated effectively.
- An excellent team player who can establish and maintain good relationships with colleagues and clients.
- Maintain KPI's to ensure smooth transition of clients from onboarding to operations while meeting service level agreements.
- Ensure client accounts are managed efficiently and targets are met.
- Effective communication with all internal and external stakeholders
- Foster strong relationships with colleagues & clients.
- Ensure a smooth client transitions from onboarding to operations.
- Maintain and exceed benchmark KPIs.
Entry Requirements
- 8-10 years of experience, including 4 years in management preferably in Revenue Cycle Management
- Proficiency in MS Office products - Intermediate to Advanced excel skills required.
- Good people management skills and a team player.
- Demonstrate commitment to high ethical standards.
- Proven people management abilities and a team-oriented mindset.
- Ability to ork according to U.S. time zones and calendar.(Working Hours 7.00PM to 4.00 AM)